"Over and Above Our Expectations"

August 9, 2010 From Clients

Dear DRI,

I wanted to take this opportunity to thank your staff on all the hard work your company has done for our family and our home.

We were displaced from our home last summer when a storm came through on July 20th and hit a number of homes badly in our community.  We witnessed a lot of our neighbors using the insurance monies they received and either tried to repair their homes themselves, or contract out repairs to contractors at their own expense.

From the feedback we have received from our neighbors’, the amount of repairs and upgrades we had done to our home far exceeds and amount they received dealing directly with their insurance company.  Your company has gone over and above what we anticipated you would and has exceeded our expectations.

Thank you to your hard working employees and our general contractor Kevin.

Sincerely,

Bo and Amanda Clapper

Arvada, CO


Massive Hail Storm in Adams County

May 26, 2010 News

examiner.com reports:

A supercell thunderstorm rocked metropolitan Denver with a tornado and large hail during the early afternoon of Wednesday 5 / 26.  While no tornado damage report statements had been released at the time I’m filing this report, several reports of damage from the large hail have surfaced:

  • At 1:55pm local time, hail was reported to have caused extensive tree damage in the Thornton and Denver International Airport vicinities of Adams County.
  • Tennis ball and baseball size hail (2.75 inches in diameter) pounded an area just southeast of Brighton, Adams County around 1:51pm.
  • Two tornado sightings occurred near Brighton and just west of Denver International Airport between 1:45 and 1:50pm.
  • 2″ diameter hailstones damaged windows in Commerce City, Adams County at 1:33pm.

Disaster Restoration has emergency teams standing by to assist business and home owners recover from the storm damage.

Need help?  Give DRI a call at 303-657-1400


Responsive, Understanding, and High Quality

May 25, 2010 From Clients

The title is my 4 word review of DRI.

Our son stopped by the house when my wife and I were out of town and found that a broken pipe had flooded the first floor and the basement.

I only found this out Sunday morning. I called State Farm and they told me to get a water extraction team in there. I googled “water extraction” and found DRI. I called them and within 45 minutes on a Sunday morning, they had a team of perhaps 6 people there working to mitigate the damage. By the time, I flew home that evening, they had done an incredible amount and were still in full swing working very hard until after I went to bed that night. This continued for days.
What surprised me was from the first moment I talked with them, they were helpful, informative, and actually concerned with how I felt seeing the destruction. Right up front I liked them and felt I had been lucky to have called them.
Mitigation of damages is its own art and Chris Weston and team made some calls to save the kitchen that State Farm questioned until they understood the risks. As it turns out, Chris was successful. Everyone (DRI, State Farm, and especially me) was happy. What was amazing in this process is that Chris and State Farm came very close in their estimates of the mitigation and repairs and came to agreement right away. This is not always the case, and my adjuster was extremely pleased. Everything went smoothly between DRI and State Farm for the remainder of the project. It all worked.
The next stage was putting everything back like it had been. This became an opportunity to not only repair but to update/improve. Chip Sharp became the project head/general contractor. He was happy, at my request, to make recommendations about how to improve. He knows what he’s talking about. He was also amazingly demanding on quality. In a project as large as ours, (new wood floors on the main floor, new ceiling, new lighting, new walls, new carpet, and new cabinetry in the finished basement) some things are going to go wrong. Chip had many things corrected and a major job redone to meet his standards. I really didn’t need to worry. He saw things I wouldn’t have and had them fixed. I was also impressed with the quality of their subcontractors. Everyone understood how difficult it was for me, the homeowner, and was very respectful of the property.
A specific mention must be made of DRI’s own wonderful moving team. They cleared the rooms and put the furniture, etc. in a pod in my driveway as well as in the garage and rooms upstairs. They were nice and efficient. They worked well together and were careful with our belongings. They, as well as everyone else, took plenty of photographs to document what was there, what they did, and how to put it back.
Towards the end, Chip had to attend some personal matter and Josh Hanson stepped in to coordinate the project. I was sad to lose Chip because he was amazing. As it turns out, Josh brought the same attention to detail and quality that Chip did. You could say he was chip of the “old” Chip. He brought the matter to completion and my wife and I are happy campers. I’ve just paid the final bill and there were no surprises. State Farm and DRI were good on their words.
During such a protracted period where nothing is as it was and a tremendous upheaval is going on inside your very own home, I was happy to be dealing with such a high quality firm who understood and did what it said it would do. My experience with DRI, given the circumstances, was a pleasure.  My house is now in better shape than it was before the water damage. Thank you DRI!
Paul Holden

Letter From A DRI Fire Service Scholarship Recipient

February 9, 2010 From Clients,News

Hello Jamie,

I am doing great, thank you! I hope all is well on your end as well.

After graduating from Colorado State University, I worked for a year and a half as a professional research assistant at University of Colorado School of Medicine in Aurora, CO. I was engaged in the fields of Otolaryngology and Endocrinology. In the summer of 2008, after a year of “relaxation” and getting married to my high school sweetheart, I began applying to medical schools. After being accepted to several schools throughout the nation, I decided to attend Midwestern University in Glendale, AZ. I am studying to become a physician and will graduate in 2013. I will then head into my residency training, but I have not yet determined what field I plan to go in to. My husband and I would love to end up back in Colorado when all is said and done.

I want to again thank you all for selecting me as a scholarship recipient. I am always on the lookout for scholarship opportunities for graduate medical education (have yet to find any other than one offered by Tylenol). Please keep me informed if you offer anything of this nature or know of any opportunities you feel might be beneficial for me in my endeavors. Additionally, I would love to read your newsletter that you put together. Thanks so much for your interest,

Dawnielle Endly
(was Dawnielle Grosshans)


New EPA Law For Contractors

February 6, 2010 News

The EPA is introducing a new law which affects common renovation activities like sanding, cutting, and demolition when working around lead-based paint. The new law will go into effect April 22, 2010 and requires all contractors performing renovation, repair and painting projects that disturb lead-based paint in homes, child care facilities, and schools built before 1978 must be certified and must follow specific work practices to prevent lead contamination.

As Colorado’s leading disaster restoration company DRI is prepared for these new changes.  For more information on the new EPA laws governing disturbing lead-based paint follow the links below:

Overview

EPA site

Pre-Renovation Education rule requirements


Plumber one of top 50 careers in 2010

February 4, 2010 Info

Have you ever wondered if being a plumber was right for you?  This might be the year to find out.  U.S. News has ranked plumber as one of 2010’s top 50 careers.  They site upward mobility, low stress level, and relatively high income as some of the major benefits.  At DRI we work closely with some of Colorado’s best plumbers to give prompt and professional service when calling a plumber just isn’t enough to solve the problem.

You can catch the whole article here.


3 Important Fire Prevention Tips Most Property Managers Ignore

February 1, 2010 News

Fire can be a manager’s worst nightmare and we’ve helped repair and restore large and small properties after fires.  In fact, for over a decade DRI has been Colorado’s #1 property fire restoration company.  By following 3 simple tips you can help keep small fires from becoming major disasters:

  1. 65% of residential fires start in the kitchen. Keeping a dry chemical (ABC-type) fire extinguisher in or near the kitchen area can help contain many kitchen fires before they burn out of control.  They range in size from 2.5 to 20 pounds and should be serviced after each use.
  2. Encourage tenant fire safety by educating your tenants. Hold regular, mandatory fire prevention meetings. Information is the first step to prevention.
  3. Conduct regular property fire audits.  Property managers who regularly check for fire hazards reduce the chances of residential fire and can also help prevent excessive damage in case of a small fire.

By following these simple tips you can greatly reduce the risk of major fire loss at your property.  If you do have fire damage at your property make sure you call Colorado’s fire damage expert – Disaster Restoration Inc.  1-800-475-FIRE


250,000 Americans With Frozen Pipes

January 25, 2010 Info

Frozen temperatures across the U.S. have plumbers working overtime.

According to State Farm Insurance more than 250,000 American homeowners experience frozen water pipes every year.

You can prevent frozen pipes by:

  • Running a small trickle of hot and cold water from your faucets. Running water does not freeze.
  • Open the cabinet doors under your sink to expose your pipes to warmer air.
  • Make sure you know the location of your main water shut-off valve.
  • Finally, wrap your pipes in insulation or heat tape with help from a professional.

In some cases, heat tape doesn’t help. In those extreme cases, plumbers have, what they call, a pipe thawing machine.

It looks like a car battery and sends an electric current through the copper pipes and melts the ice inside. If you notice a decrease in water pressure or no water at all, you could have pipes filled with ice that are on the brink of bursting.


DRI Accepting Pre-Apps for 2010 Fire Service Scholarship

DRI Accepting Pre-Apps for 2010 Fire Service Scholarship

DRI is accepting pre-applications for the 2010 scholarship program. The scholarship will be awarded on the basis of need and merit. DRI welcomes applications from children or grandchildren of all line and office personnel of both career and volunteer departments.

Disaster Restoration, Inc. (DRI) is committed to supporting the fire service community of Colorado. DRI is proud of the men and women who keep our community safe and as a way to show our appreciation we offer a scholarship to the children and grandchildren of active Colorado fire service professionals.

The deadline to submit a pre-application is March 12, 2010.  The scholarship committee will be mailing complete applications to all students who submit a pre-app during the week of March 15th.  Students will have approximately 30 days to complete and return the full application packet.  A final decision on the scholarship award will be made in May .  If you have any questions about the scholarship or if you would like to contact us directly please call 303-657-1400 or email dri-scholarship@disaster-experts.com for more information.  The pre-app is available to download from the DRI news tab of our web site at www.disaster-experts.com


3 easy ways to save $$ on your water bill!

January 21, 2010 Info

At DRI we care about our community.  We try to help by donating time and money to worthwhile causes.  Water conservation is something everyone can practice and it really makes a difference; to the environment, and to your wallet!

Here are 3 easy ways you can save money on your next water bill:

1. Insulate your water pipes.

It’s easy and inexpensive to insulate your water pipes with pre-slit foam pipe insulation. You’ll get hot water faster plus avoid wasting water while it heats up.

2. Check for leaks in pipes, hoses, faucets, and couplings.

Leaks outside the house may not seem as bad since they’re not as visible. But they can be just as wasteful as leaks indoors. Check frequently to keep them drip-free. Use hose washers at spigots and hose connections to eliminate leaks.

3. Deep-soak your lawn early in the day.

When watering the lawn, do it long enough for the moisture to soak down to the roots where it will do the most good. A light sprinkling can evaporate quickly and tends to encourage shallow root systems. Put an empty tuna can on your lawn – when it’s full, you’ve watered about the right amount.


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